Frequently Asked Questions
What is the return policy at Shilpkar Factory?
At Shilpkar Factory, we understand that sometimes a product may not be the perfect fit. That’s why we offer a hassle-free return policy. Customers can return any unused item within 30 days of delivery for a full refund. We strive to make the process as convenient as possible for our valued customers.
How long does it typically take to receive an order from Shilpkar Factory?
We aim to process and ship all orders within 3-5 business days. Delivery times may vary depending on your location, but we work closely with our logistics partners to ensure timely and efficient delivery across the country. Customers can always check the status of their order through their account on our website.
Does Shilpkar Factory offer any warranty on its products?
Yes, we stand behind the quality of our products and offer a 1-year warranty on all items purchased from Shilpkar Factory. If you experience any issues with your purchase, please contact our customer service team, and we will be happy to assist you in resolving the matter.